Q: When will I receive my Simone Essentials order?
A: All orders are processed 2 to 3 days after purchase. Please be aware of some shipping delays while we take measure to navigate COVID-19.
Q: Do you offer free shipping?
A: At this time we do not offer free shipping. The price of shipping varies on the weight of the package.
Q: What is your return policy?
A: All sales are final! Please read the description of each product to ensure you selected the correct product for you. If there are any issues during the process of shipping, please contact us at [email protected].
Q: What is a patch test?
A: A patch test is a way of checking whether your skin will react to new products.
Disclaimer:
Products and recommendations are not intended to diagnose, treat, cure, or prevent any disease and have not been evaluated by the FDA. If you are pregnant please consult with your physician. Purchase and using Simone Essential products, you agree that you understand this statement. If irritation, sensitivity or discomfort occurs discontinue use immediately. The Federal Food, Drug, and Cosmetic Act requires this notice.
Note: It is not uncommon for our scrubs to experience minor leakage during shipping transit and warm weather conditions. This in no way will affect the quality of the product.
External use only. Adult use only. Keep out of the reach of children.
Do not use on broken skin. Always conduct a skin patch test before using any new product.
Store in a cool dry place away from sunlight.